Business: Community Tech Solutions
Effective Date: January 01, 2024
This policy is provided in accordance with the Washington My Health My Data Act (MHMDA). It describes how Community Tech Solutions collects, uses, and shares "Consumer Health Data" during the course of providing IT services.
In the course of technical support, data migration, or device configuration, we may incidentally process the following:
Biometric Identifiers: Data used for system authentication, such as fingerprint or facial recognition setup (e.g., Windows Hello, Apple FaceID).
Health-Related Information: Files or applications stored on your devices that may contain information regarding physical or mental health conditions, diagnoses, or treatments.
Location Data: Precise location data that could reveal a consumer’s attempt to acquire or receive health services.
We collect and process this data only as necessary to provide the services you have requested, including:
Troubleshooting hardware and software.
Performing data backups and migrations.
Securing devices via biometric authentication. We do not use this data for marketing, profiling, or any purpose other than fulfilling our service agreement.
All data is collected directly from you or the devices you provide to us for service.
We do not sell your health data. We only share it with "Service Processors" (such as encrypted cloud backup providers) strictly to the extent necessary to complete your requested service. These processors are contractually required to maintain the same level of privacy protection.
Under Washington law, you have the right to:
Confirm & Access: Verify if we are processing your health data and access a list of third parties with whom it has been shared.
Withdraw Consent: Retract your authorization for us to process this data at any time.
Request Deletion: Request that we delete your health data from our records and notify our processors to do the same.
To exercise your rights or file a request, please contact us at: Email: hr@ctechsolution.tech
Subject: MHMDA Privacy Request
We will respond to authenticated requests within 45 days.